Torque 1.5 Downloads Temporarily Down (due to High Demand)
by Kyle Carter · in Torque Game Engine · 10/25/2006 (9:03 am) · 48 replies
Hey guys,
The download system for 1.5 is temporarily down for maintenance. The level of demand for the 1.5 SDK was higher than expected, leading to some problems we are now in-process to correct.
We will be posting updates to this thread as the situation develops.
Once the system is back up, Torque 1.5 downloads will resume.
Thanks for your patience!
Ben Garney
The download system for 1.5 is temporarily down for maintenance. The level of demand for the 1.5 SDK was higher than expected, leading to some problems we are now in-process to correct.
We will be posting updates to this thread as the situation develops.
Once the system is back up, Torque 1.5 downloads will resume.
Thanks for your patience!
Ben Garney
#22
Pentium D 805 @ 2.66ghz (demo set to 1 core only)
Nvidia 7600gt pci-x16 256meg (latest drivers)
1 gig DDR2
Never break 200 fps in the walkthrough??!!?!
Just to give you an example.. i only use about 10-15 fps running with D3D wrapper :(?!@1
I hope this is where Timothy wanted the info.
10/25/2006 (6:59 pm)
Please also post your Video Card & Video Memory, RAM, and Processor + Speed. Thanks.Pentium D 805 @ 2.66ghz (demo set to 1 core only)
Nvidia 7600gt pci-x16 256meg (latest drivers)
1 gig DDR2
Never break 200 fps in the walkthrough??!!?!
Just to give you an example.. i only use about 10-15 fps running with D3D wrapper :(?!@1
I hope this is where Timothy wanted the info.
#23
10/25/2006 (7:02 pm)
Okay problem fix!. For some Reason it kept asking me to install it into "Torque Shader Demo". and when i did it over lapped some of TSE EA files. causing it to be buggy.
#24
Edit: Ah cool - glad it's working!
10/25/2006 (7:08 pm)
T, thanks for pointing that out. I just downloaded the demo (from the TGE 1.5 Indie link), it ran in OpenGL mode by default and gave the option for both modes, so GG may have fixed this recently or maybe installing over top of an existing 1.4 demo causes a problem?Edit: Ah cool - glad it's working!
#25
I've already been at the office for over twelve hours, spent time at our data center, and configured a new server from scratch, as well as been on the forums letting you guys know what's up. Our webmaster has been here nearly as long, and will be here for several more hours after I go home, copying data over to the new product download server and testing it before putting it live.
Given we have an international audience, "today" is a pretty subjective term. Do you mean, will it be fixed in less than twelve hours? Probably. Honestly, if I was tired and had stuff to do, I'd just go to sleep, or go home, or whatever. As is the nature of things, the problem is pretty much guaranteed to be fixed right after you give up and go do something else. Case in point - a coworker was waiting for the next round of macbooks to come out. He gave up and got an iMac instead. The _day_ he placed the order, the new hardware launched.
We are in the home stretch here - new hardware is in the data center and we're doing the final data copy-over and status checks before going live - but I'm not going to make any promises. We apologize for the downtime (and thank you all for your parts in contributing to maxing out the datacenter's connection and causing us to have to do this ;).
As a plus, we've built new, leaner installers for TGE 1.5 - about half the size of the old ones - as well as removed a broken shortcut from the start menu on the win32 installer.
10/25/2006 (7:43 pm)
It'll be fixed when it gets fixed. I've already been at the office for over twelve hours, spent time at our data center, and configured a new server from scratch, as well as been on the forums letting you guys know what's up. Our webmaster has been here nearly as long, and will be here for several more hours after I go home, copying data over to the new product download server and testing it before putting it live.
Given we have an international audience, "today" is a pretty subjective term. Do you mean, will it be fixed in less than twelve hours? Probably. Honestly, if I was tired and had stuff to do, I'd just go to sleep, or go home, or whatever. As is the nature of things, the problem is pretty much guaranteed to be fixed right after you give up and go do something else. Case in point - a coworker was waiting for the next round of macbooks to come out. He gave up and got an iMac instead. The _day_ he placed the order, the new hardware launched.
We are in the home stretch here - new hardware is in the data center and we're doing the final data copy-over and status checks before going live - but I'm not going to make any promises. We apologize for the downtime (and thank you all for your parts in contributing to maxing out the datacenter's connection and causing us to have to do this ;).
As a plus, we've built new, leaner installers for TGE 1.5 - about half the size of the old ones - as well as removed a broken shortcut from the start menu on the win32 installer.
#26
10/25/2006 (7:44 pm)
Ok - I deleted my cranky post. Sorry Ben.
#27
10/25/2006 (7:56 pm)
Thanks for understanding. :)
#28
10/25/2006 (8:11 pm)
Vote Ben for President 
#30
10/25/2006 (10:40 pm)
So, the server is still down??? Because the 6-8 hour message is gone. I was just wondering because it also says the link expires in 8 hours.
#31
10/25/2006 (11:16 pm)
I wouldn't sweat it Chad, I've got stuff in My Account Download list from eighteen months ago that I can still download, and they all said that originally. Unless something really weird has changed, when the servers are back up you'll be ok.
#32
Here is what happened ...At 7am this morning our ISP called me (woke me up) to inform me they were disconnecting our download server because it had been sustaining 9.6Mb/s for the last 8 hours and was causing other customers service to be adversely effected. We have made a number of large launches before and never even got close to 9.6Mb/s so this really caught me off guard. I thought I would just add some simple apache module throttling and be done and back up running in no time. But a series of software and kernel dependencies made it quickly apparent that it would actually be easier to deploy a backup server I had here at the office. The download server was on my short list to be replaced anyway, it was just bad timing.
To make things worse as soon as I brought up the server a several dozen IPs were trying to make 30 to 40 simultaneous connections on their downloads. I would not really call that a DOS, more likely out of control download accelerators. But they were managing to bog things down. So They are banned until things calm down. If you happen to be one of the IPs email me and beg for forgiveness. ;)
--Rick
10/26/2006 (12:07 am)
Thank you again for hanging in there while we addressed this download problem. I have a new server in place with a lot more memory and the ability to throttle the incoming requests.Here is what happened ...At 7am this morning our ISP called me (woke me up) to inform me they were disconnecting our download server because it had been sustaining 9.6Mb/s for the last 8 hours and was causing other customers service to be adversely effected. We have made a number of large launches before and never even got close to 9.6Mb/s so this really caught me off guard. I thought I would just add some simple apache module throttling and be done and back up running in no time. But a series of software and kernel dependencies made it quickly apparent that it would actually be easier to deploy a backup server I had here at the office. The download server was on my short list to be replaced anyway, it was just bad timing.
To make things worse as soon as I brought up the server a several dozen IPs were trying to make 30 to 40 simultaneous connections on their downloads. I would not really call that a DOS, more likely out of control download accelerators. But they were managing to bog things down. So They are banned until things calm down. If you happen to be one of the IPs email me and beg for forgiveness. ;)
--Rick
#33
The only thing GG did was release a new version!!! Imagine when you release Torque AT (TSE)! All those dormant users will resurrect and... well your talking about a world wide blackout. I've never had a game or software upgrade that I needed, so popular that it killed the download server. Congratulations GG... you found a new way to produce crack!
10/26/2006 (1:03 am)
@RickThe only thing GG did was release a new version!!! Imagine when you release Torque AT (TSE)! All those dormant users will resurrect and... well your talking about a world wide blackout. I've never had a game or software upgrade that I needed, so popular that it killed the download server. Congratulations GG... you found a new way to produce crack!
#34
At work I needed to do a web application (PHP) that can take up to 20 hits seconds.
6 months later we needed to handle 100 hits/s. Another 2 months later and it was 200.
Now my application must be ok with 400 hits/s (1 400 000 hits/h)...
It's really hard to schedule this kind of things, most of the time we're caught off guard.
10/26/2006 (2:25 am)
Things always go up in web development.At work I needed to do a web application (PHP) that can take up to 20 hits seconds.
6 months later we needed to handle 100 hits/s. Another 2 months later and it was 200.
Now my application must be ok with 400 hits/s (1 400 000 hits/h)...
It's really hard to schedule this kind of things, most of the time we're caught off guard.
#35
:)
--Mike
10/26/2006 (4:00 am)
I keep tellin you guys to clone that Ben Garney person... why won't you listen to me!!!:)
--Mike
#36
10/26/2006 (5:36 am)
Timothy aste , check your emails ;) cause i sent you a problem about your combo pack #2
#37
10/26/2006 (9:50 am)
GuiMLTextEditCtrl, when I add this and try to resize it. I get a crash.Quote:
GuiControlProfile::decRefCount: zero ref count
#38
The download server currently pegged at 5Mbp/s (throttled). So far so good.
--Rick
10/26/2006 (10:22 am)
Ben had not seen our data center before so I told him he could tag along while I installed the server I had been working on all day, Sean came too. It is an impressive place.The download server currently pegged at 5Mbp/s (throttled). So far so good.
--Rick
#39
Switch ISPs!
There are reputable, self-managed hosting companies that give you 10 Mbps unmetered (actual bandwidth), plus leasing on nice server hardware, for <$300/month. Try for example http://www.serverbeach.com/ (child of Peer1 networks).
10/26/2006 (4:58 pm)
Quote:they were disconnecting our download server because it had been sustaining 9.6Mb/s for the last 8 hours and was causing other customers service to be adversely effected
Switch ISPs!
There are reputable, self-managed hosting companies that give you 10 Mbps unmetered (actual bandwidth), plus leasing on nice server hardware, for <$300/month. Try for example http://www.serverbeach.com/ (child of Peer1 networks).
#40
Our ISP situation is pretty cool; we just ended up maxing out not only our allotted bandwidth but also the entirety of their net connection - they need to do their jobs, too! Obviously if we continue having regular traffic like this, we'll have to work something out to get some more bandwidth. For a short-term spike it's not worth it to switch hosting entirely, especially when we're settled in our current situation.
10/26/2006 (5:20 pm)
Rick did an awesome job taking care of our download server situation - I just had the chance to look over his shoulder from time to time and watch a master at work. :)Our ISP situation is pretty cool; we just ended up maxing out not only our allotted bandwidth but also the entirety of their net connection - they need to do their jobs, too! Obviously if we continue having regular traffic like this, we'll have to work something out to get some more bandwidth. For a short-term spike it's not worth it to switch hosting entirely, especially when we're settled in our current situation.
Torque 3D Owner Thanhda Tie
Digital Shock Inc.
I had to do some serious modifications to a bunch of cs files in the TGE 1.5 demo, to enable OpenGL. I'm talking about the demo available on the site. I do not have the source yet. it wont let me download for a few hrs. So its neither the release nor the debug. And, It will not give me the option to turn on OpenGL.