Game Development Community

Products missing?

by Johnathon · in Site Feedback · 03/01/2009 (10:14 pm) · 4 replies

I noticed when I log in, and go to My Account none of the products I have purchased are listed there. I own a license to TGE and the AFX kit. This is the first time I've visited the site since it was changed.

I also noticed TGE is no longer being sold? Are we being made to purchase TGEA instead now? Considering the product I own is no longer being worked on, do TGE owners get an upgrade price for TGEA?

Thanks

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  • #1
    03/01/2009 (11:47 pm)
    www.garagegames.com/products/tge

    this is where to buy tge you have to own tge 1.5 or later in order to have a upgrade price in your account for tgea. if you have tge 1.5 or later just add tgea to your account and it will automatically update the price. it will deduct what you payed for tge $150 from $295 which is tgea price so the price should be $145.

    for the rest only a employee can help you with that.
    #2
    03/02/2009 (4:40 am)
    For the products missing from your account, Use the contact us link from the company drop down at the top of the page. Then use the account help subject.

    That should get your account problem in front of someone that can fix it.
    #3
    03/02/2009 (7:05 am)
    Did you have another user account or e-mail address registered? That is usually the case and the duplicate is the one that you are logging into. Let me know at dblake at garagegames dot com.
    #4
    03/03/2009 (5:11 pm)
    David,

    Thanks, I checked all of my email accounts for my original log-in information and found it using another email account. I didnt realize I had more than one account created here.

    Again, Thanks.