Game Development Community

Payment Error

by Marcos - NGames · in Site Feedback · 02/12/2009 (7:36 am) · 2 replies

today, i try buy a Torque 3D license but i have message error:

Error: The transaction could not be processed, please try again later

If I try later I get the same error again, Please how do I proceed? I'm worried because I found the forum for you that even displaying this message the purchase is made, and I tried several times in the day, will run this risk?

(sorry my english, i'm brazilian)

Marcos

#1
02/12/2009 (12:48 pm)
Please contact support@garagegames.com before making a future purchase and tell them your error. They will be able to check and see if we have any payments pending.
#2
02/12/2009 (2:45 pm)
Good night

I sent an email stating the problem, but had no response and has passed 2 days, I would like to make the purchase of the engine, but had not returned yet! So far nothing was done to the credit card, you can help me?

Sorry my english, google translator helping me! Lol