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TGB won't install on Mac OSX 10.5 (Leopard)

by Dafydd Walters · in Torque Game Builder · 10/26/2007 (1:28 pm) · 33 replies

Hello.

I just want to make sure Garage Games is aware that Torque Game Builder appears not to install at all on Apple's latest OS for the Mac.

The installer just crashes (apparently with a segfault) every time it is launched.

I even tried re-formatting my hard drive and installed OS X 10.5 on the clean drive, in case this was some strange Tiger -> Leopard upgrade issue. However, TGB failed to install even on a clean Leopard installation.

I tried to install both versions 1.5.1 and 1.1.3 of Torque Game Builder (commercial, professional editions) to no avail (same result in both cases).

My computer is a Mac Mini with 512MB of RAM, Intel Core Duo 1.66 GHz CPU and an Intel GMA 950 GPU with 64MB video RAM.

Regards,
Dafydd Walters.
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Torque Owner George Balla
Default Studio Name
#1
10/26/2007 (8:29 pm)
I am having the same problem. I also have a Mac Mini. is this a problem with the new Leopard OS?

Torque 3D Owner Kenneth Holst
Default Studio Name
#2
10/26/2007 (8:47 pm)
Sounds like it may be. We will be getting copies of Leopard in the office on monday so I can check it out and run it by Paul sometimes afterwards.

Torque Owner Jon Lam
#3
10/29/2007 (9:54 pm)
I upgraded to Leopard from Tiger, and now TGB doesn't work properly. Every time I try to click something, the cursor jumps down and to the right, and I end up clicking empty space. (Jumps about 1.5 inches) Same thing happens when I run the game from TGB.

Torque Owner Jon Lam
#4
10/29/2007 (9:55 pm)
Forgot :) I'm running a macbook pro, 2.16Ghz core duo with 2GB RAM, and TGB 1.51 Indie

Torque 3D Owner Kenneth Holst
Default Studio Name
#5
10/30/2007 (5:12 pm)
We are looking into this now. I'll let you guys know when I know. (or Paul will :)

Torque Owner Thomas Ingham
#6
10/30/2007 (7:33 pm)
Kenneth,

Will you be posting here, or in a new thread when it's worked out?

Thanks,
Thomas

Torque 3D Owner Kenneth Holst
Default Studio Name
#7
10/30/2007 (10:50 pm)
I'll post here.. it's looking like it might be a bitrock installer issue.

Torque 3D Owner Kenneth Holst
Default Studio Name
#8
10/31/2007 (1:19 am)
Bumping this up so others can see it and to let you know we are hard at work on a resolution.

Torque Owner Thomas Ingham
#9
11/03/2007 (12:37 pm)
Kenneth,

Any updates?

Thanks,

Thomas

Torque Owner Dafydd Walters
Default Studio Name
#10
11/03/2007 (5:03 pm)
I think there are two issues here.

One clearly looks like a Bitrock installer problem, but I ALSO saw the "jumping cursor" problem described by Jon Lam after doing an initial upgrade of my Mac to Leopard (this was an instance of TGB that was installed BEFORE the OSX upgrade).

It was after seeing this "jumping cursor" behaviour that I decided to re-install TGB. And it was then (during the re-install) that I ran into the segfault on install problem.

Torque Owner Christopher Andrade
#11
11/03/2007 (11:16 pm)
Yep, those are the two problems that we've identified. The Bitrock installer should be an easy one for GarageGames to workaround, all that has to be done is throw the files in a .zip or an installer package... boom! Done.

What's slowing the release down I imagine is the mouse cursor bug. It's pretty clearly a game breaking error, and is most certainly going to require source code change along with a new build. Heck, I've only messed around with it for maybe a few minutes, there may be all sorts of freaky new bugs that we haven't discovered yet. *gulp*

Torque Owner Jon Lam
#12
11/13/2007 (11:48 am)
Hi,

Just wondering what progress has been made on the bug. We have a publisher deadline coming up next week, and I've been without TGB for over 3 weeks. I've been using my windows desktop, but I'd like an inkling of when I'll be able to get back on my laptop! :)

Torque 3D Owner Kenneth Holst
Default Studio Name
#13
11/13/2007 (12:13 pm)
Hey guys, I just wanted to let you know that this is actively being worked on. We had a few more bugs that needed to be fixed and of course the Leopard bitrock installer issues.

I will try to get a better idea of when we will be able to push the build out and let you know later today what I find out.

Thank for your patience guys, I know it isn't easy waiting. :)

Torque Owner Dawit Thepchatree
#14
11/13/2007 (8:23 pm)
It's great to know that this is being actively worked on. Hope a fix is released soon. :D *subscribes to thread*

Torque 3D Owner Kenneth Holst
Default Studio Name
#15
11/13/2007 (10:45 pm)
Ok, so today I didn't happen to get any new info as I said I would. I apologize for this, just got caught up in a bunch of end of day stuff. Tomorrow is a new day though, and I will find out as early as possible how close we are and let you know.

Torque 3D Owner Kenneth Holst
Default Studio Name
#16
11/14/2007 (4:20 pm)
The latest update - Still waiting on a fix, currently looking at getting that done this week, hopefully the at the latest by next week. Factor in a couple days of testing on those fixes and it looks like a decent estimate would be 1 and 1/2 - 2 and 1/2 weeks.

Torque Owner And Yet It Moves
#17
11/19/2007 (2:30 pm)
Here is a REAL dirty hack for the mouse cursor bug, that only works if TGB is maximized. The cursor will still jump, but at least it will click at the right position:

in guiCanvas.cc change this line

mLastEvent.mousePoint.y = S32(cursorPt.y);

into this

mLastEvent.mousePoint.y = S32(cursorPt.y - 45);       //dirty hack: only works maximized

yes, its the amount of pixels the menubar and the window title bar span vertically.

should make TGB kinda usable till the real fix comes...hopefully :-)

Torque Owner David Robinson
#18
11/22/2007 (11:15 pm)
After looking through the source code a bit (and noticing the TGE 1.5 doesn't have the same problem in Leopard), I've fixed the mouse bug. In macCarbEvents.cc at approx. line 318 (in the switch case for 'kEventWindowGetClickActivation'), change:

Point where;
        GetEventParameter (theEvent, kEventParamMouseLocation, typeQDPoint,
                  NULL, sizeof(Point), NULL, &where);

into...

Point where = _MacCarbGetMouseEventLocalCoords(theEvent);

and the mouse should work like normal without the 'jump'.

Torque Owner Eric Schuld
#19
11/27/2007 (8:06 pm)
/crossing fingers a fix comes soon!!!

I JUST redownloaded my TGB after a break from it (and now owning a mac) and It's a bummer it isn't working! :)

Torque Owner Ryan McKenzie
#20
11/28/2007 (9:12 am)
I hope you all realize that this problem isn't because of Leopard. I still use Tiger, but things have changed since Apples latest and recent Intel update. Safari fails terribly, constantly crashing, and TGB, and not just, but also the Adventure Kit, they both fail to install. I run OS X 10.4.11
So I doubt that this is due to leopard, but rather an update.
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