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Fatal Error on Startup

by Chad Krokosh · in Constructor · 04/10/2007 (5:40 pm) · 8 replies

Hi all,

I just installed Constructor on my iMac G5. The program launches and asks for ignition key. It accepts that but crashes shortly after with a fatal error:

fatal -ISV:(/Volumes/Quickbuild-data/working/torque/Constructor/checkouts/engine/dgl/gFont.cc@39)

error, the Arial font must always be available.

Has anybody else had this problem? Any help would greatly be appreciated.

I am running an iMac G5 with TGE 1.5.1 and MAC OS X 10.4.9

Thanks.
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Torque 3D Owner Chad Krokosh

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Torque Owner Alex Swanson
#1
04/11/2007 (10:51 am)
Weird, I imagine it means just what it says - you must have the font Arial installed on your system. Since this is a standard font for both Mac OS and Windows, I am a bit perplexed as to how you would not have it. Is it possible that you deleted or disabled some of the system fonts at some point?

Torque 3D Owner Chad Krokosh
#2
04/11/2007 (3:38 pm)
I did a reinstall not too long ago. No customization just a normal install. Font Book shows nothing is disabled and I have Arial Black, Arial Hebrew, Arial Narrow, and Arial Rounded MT Bold installed. Is there supposed to be one just called Arial???

Torque Owner Alex Swanson
#3
04/11/2007 (3:46 pm)
Yes, typically there would be a plain old Arial font...

Torque 3D Owner Chad Krokosh
#4
04/11/2007 (4:18 pm)
Did a search in font book and no arial only font. Checked Tiger disk and the only extra fonts are of the asian type. Did a spotlight search and still only the ones listed in previous post.

Torque 3D Owner Caylo Gypsyblood
#5
04/11/2007 (4:19 pm)
I dont know if its possible on Mac, but could you take a FONT you DO have, and rename it?

Torque 3D Owner Chad Krokosh
#6
04/12/2007 (3:38 pm)
Tried renaming one of the Arial fonts but that didn't work. Is anyone else out there running it on a PowerPC based iMac.

Torque 3D Owner Chad Krokosh
#7
04/12/2007 (4:25 pm)
Got a hold of a Macintosh Arial file and placed that in the font directory. Constructor is working fine now. Thanks for the help and suggestions. Still not sure why Arial was not installed...I thought that was a very common font?

Torque Owner Alex Swanson
#8
04/12/2007 (4:31 pm)
Glad to hear that getting the font fixed the crash. Strange that it was missing - hopefully not a normal thing for newer versions of Mac OS X?