Continually crashing just after launch - Intel Mac Mini

#1 Just updated to 10.4.7 on my PPC iMac and am having the same trouble. Any suggestions?

#2 Let me add that we are having the same crashing issue under 10.4.7 on a PPC eMac.

#3 Well, we were having a similar issue with ThinkTanks and found the following solution for its issue. Turns out it has also fixed it for Orbz:

Open the Terminal. Type the following commands:
Cd /System/Library/Frameworks/
And hit Return. This gets you into the correct location for the 2nd step, which is:
Sudo mv OpenAL.framework OpenAL.disabled
Hit Return and enter your admin password to make the change.

It appears to be an issue with the OpenAL framework and this disables it. They also mention an updated version of OpenAL that you can get from here:

http://homepage.mac.com/mdisabato/.cv/mdisabato/Sites/.Public/OpenAL%20Package.pkg-zip.zip

You can read the whole discussion from planet thinktanks here:

http://planetthinktanks.com/comm-thread.asp?thread=13841&forum=4&page=1

#4 Thanks for trying to help but I am having no luck with this. I may be doing it wrong. It told me there was no such command as Sudo mv OpenAL.framework OpenAL.disabled.

#5 Had you done

cd /System/Library/Frameworks/

to make sure you were in the correct directory?

#6 I believe I followed your directions exactly. The terminal is an app that allows you to enter commands and change ...?

#7 Yes the terminal is in the Utilities Folder in the Applications Folder.

Oh wait, I see the issue. I copied these commands from the planet thinktanks board and they have incorrect capitalization!! Since cd and sudo are second nature to me I didn't really pay attention. Anyway, while the Mac and Windows think Mail is the same as mail, the underlying BSD of Mac OS X (and all Unixes, afaik) are case sensitive so Mail and mail actually are two different applications.

Also, the sudo command will only work if you are logged in as an administrative user. If you aren't but know the administrative username and password, when you start Terminal you can type:

login

Hit Return. It will prompt for the password, enter it and hit Return. You will now be logged in as the administrative user and can run both the cd commands and the sudo command. When done with those, just type:

logout

to logout out as the administrative user and logout again to end your session.

So, here are the correctly capitalized commands:

cd /System/Library/Frameworks/

Hit Return. This gets you into the correct location for the 2nd step, which is:

sudo mv OpenAL.framework OpenAL.disabled

Hit Return and enter your admin password to make the change.

#8 This is what I get at the final step...
mv: rename OpenAL.framework to OpenAL.disabled: No such file or directory
[Process exited - exit code 1]

#9 Hmmm. Based on this comment, it looks like the OpenAL.framework is not present.

can you do

cd /System/Library/Frameworks/

and then

pwd

and then

ls -l

You should see that pwd says you are in cd /System/Library/Frameworks/ and ls -l will show the files in that directory. We are looking to see if OpenAL.framework is there.

If it isn't, it is possible that installing the new OpenAL.framework is what fixed Orbz for me. Since I renamed the old and installed the new at the same time I can't be certain which was the actual Orbz fix.

The new OpenAL.framework installer is here:

http://homepage.mac.com/mdisabato/.cv/mdisabato/Sites/.Public/OpenAL%20Package.pkg-zip.zip

#10 I see no such info in the list that was created when commanding what you asked. I have downloaded the update. ???

#11 Did you install the update? If so, then I'm going to have to point you to the developer as I'm out of ideas.

#12 I am having th exact same problem on my Macs - both the g5 dual processor running 10.4.7 and the mac mini running 10.4.7
Just downloaded and won't even let me enter serial #- crashes automatically.
Can anyone help me with a fix? Meant to be a surprise for my kid, but I need the surprise to work within a couple of hours! Very disappointed...

#13 OK- I too have done everything instructed and am completely unable to go forward. I have downloaded and installed the update on OpenAL framework. I have followed instructions for terminal and get this as resonse after typing in cd /System/Library/Frameworks/ and hitting return, and then typing in sudo mv OpenAL.framework OpenAL.disabled and hitting return
mv: rename OpenAL.framework to OpenAL.disabled/OpenAL.framework: No such file or directory

What do I do now?
It isn't the 20 bucks, which is pretty bad to spend and not get something, it is the disappointment my kid will have after I have promised him this as a reward for braving a bad injury.
Any help appreciated!

#14 I'm sorry, but as I mentioned to Matt, I am out of ideas.

You are going to have to contact the developer.

If you do find out the official fix, please post it here.