Problem importing a model from Softimage

#1 Please email me the Collada file that is causing your problems (our Collada guy is out of town at the moment but I will have him fix this as soon as he gets back).

In the meantime...try checking "Convert Meshes to Triangles".

#2 Even exporting a box is causing issues. I would download the trial and give it a shot. If you can figure out what I'm doing wrong, please let me know.

#3 We've tested Softimage a number of times in the past so it is most likely something in your setup/settings/models/export. Feel free to email me the original model or the box.

Does it still have issues even with "Convert Meshes to Triangles" checked?

#4 I created a new scene in Softimage, added a new box primitive, selected it, and then I tried to export it with Collada. Same problem, even with Convert Mesh to Triangles...

I even tried it with Sofimage 7.5, same issue. Am I missing something in the import setting?

#5 I'm curious why you have "Selection Only" checked?

Also...it is generally a good idea to check "Export XSI Normals".

#6 I don't want to import anything else such as a camera or other objects in the scene.

I figured it out, you need to have Materials selected, even if I don't have one assigned.

#7 Glad you got it sorted =)

#8 yes, we check all the boxes except for "selection only" for all our exports. You will need to check the export XSI normals for the geometry to show up correctly in some models we tested. Note that we have not been successful in exporting tiled textures at all. So if you have and wouldn't mind sharing a screen shot of the settings, we would be very grateful.

Also note that when exporting spot lights, they get turned about 90 degrees in the Y-axis and moved a few units in the Y-axis for us so far. So we are forced to spawn our lights in T3D.

We are always willing to help you out in Softimage. Drop us a line.

#9 @Adam - I haven't been able to reproduce this crash. I don't have XSI to reproduce exactly what you did, but I did manually edit a Collada model to remove the materials. The resulting shape loads up in Torque and has the "No Material" texture applied to it; as expected.

Are you able to send me one of the files that was crashing? I'd like to have this bug fixed before the next release of T3D.

#10 I had to make sure that the Materials check box is selected, and that fixed the problem for me.

#11 Yes - I read that. But I'm of the opinion that the collada loader should never crash......no-matter-what! So I'd still be interested to have a test case for this problem if you can arrange one.

#12 Here you go:
http://umgdemo.umgecomm.net/adamz/temp/CylinderTest.zip

When I don't check the Materials box, it crashes T3D upon import. This was created with 2010, Crosswalk 4.1, and COLLADA 1.4.1.

#13 Sorry - Adam, I should have been clearer. It's the collada (DAE) file that I need. I don't have XSI.

#14 http://umgdemo.umgecomm.net/adamz/temp/cylinderTest_dae.zip

You should download the trial, it's free for 30 days.

#15 Perfect - thanks for the test case, Adam. Found and fixed the bug so no-one will ever have this problem again!

#16 Thats good news! Will that fix be available in the next release?

Now if only you can get Softimage users to be able to export their models with materials that actually import... :)

#17

Quote:Will that fix be available in the next release?

Yes.

Quote:Now if only you can get Softimage users to be able to export their models with materials that actually import... :)

What is the problem there?

#18 Well I would like to create the Materials in Softimage. So when I click the checkbox for Materials in the COLLADA export, the model will actually show the material in T3D. Right now the model loads in gray; so I have to use the T3D material editor, assign all the textures, and then apply it to the model.

#19 Sounds reasonable. Do you have a sample of a model whose materials did not import correctly? So long as the information is in the .dae file, the T3D collada loader should be able to create the right Material settings for you.

Although there may still be some tuning of parameters required in T3D, since (for example) specularPower=10 might give different results in XSI and T3D. At the very least, the diffuse, normal and specular texture paths will be correct though.

#20 I have had simular issues with materials not mapping to the model after import. I am away from my computer this week, but will try to send you a dae file test case when I get back.